Ninja Forms + ClickSend SMS
Automate Your Communication with ClickSend SMS Integration
Ninja Forms ClickSend SMS is a powerful integration that allows you to send SMS notifications whenever a form is submitted. This provides a robust way to keep both you and your customers informed instantly.
Unlike other types of notifications, SMS messages boast an impressive 90% open rate within the first 3 minutes of delivery, ensuring your messages are seen almost instantly.
Convert More Leads Faster
A study published in the Harvard Business Review highlights that the average response time to inbound leads is 42 hours, which is quite slow. Research from InsideSales.com indicates that 35–50% of sales go to the vendor that responds first. ClickSend SMS helps you improve your response time by sending SMS alerts each time you receive a new lead, enabling you to follow up quickly and convert more leads.
Enhance Customer Support
If you use Ninja Forms for customer support, this plugin can enhance your service in two significant ways:
- Send an SMS alert to your support team whenever a new ticket is submitted, improving your response time and increasing customer satisfaction.
- Send a “support ticket received” confirmation SMS to your customers, reassuring them that you’re addressing their issue promptly.
Boost Sales Alerts
For those using Ninja Forms for processing payments (e.g., Stripe or PayPal integration), here are a couple of ways this plugin can help:
- Receive SMS notifications for new sales, allowing you to follow up with new customers as quickly as possible.
- If you’ve collected your customers’ phone numbers, send them an SMS confirming their purchase was successful, along with additional information about shipping and delivery.
The examples above are just the tip of the iceberg. There’s so much more you can achieve with this plugin, and you can create any kind of alert you’d like.
Features
- Send an SMS using ClickSend upon form submission.
- No SMS character limit – very long SMS messages will be broken into multiple messages.
- Easy to use. No programming skills required.
- Utilize form fields in your SMS messages.
Đánh giá
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