- Send an SMS alert to your support team whenever a new ticket is submitted, improving your response time and increasing customer satisfaction.
- Send a “support ticket received” confirmation SMS to your customers, reassuring them that you're addressing their issue promptly.
Boost Sales Alerts
For those using Ninja Forms for processing payments (e.g., Stripe or PayPal integration), here are a couple of ways this plugin can help:
- Receive SMS notifications for new sales, allowing you to follow up with new customers as quickly as possible.
- If you've collected your customers’ phone numbers, send them an SMS confirming their purchase was successful, along with additional information about shipping and delivery.
The examples above are just the tip of the iceberg. There's so much more you can achieve with this plugin, and you can create any kind of alert you'd like.
Features
- Send an SMS using ClickSend upon form submission.
- No SMS character limit – very long SMS messages will be broken into multiple messages.
- Easy to use. No programming skills required.
- Utilize form fields in your SMS messages.
